2010 List of Presenters
The Brightest Minds in the Virtual Assisting and the Business Community Share Their Expertise
Live Online International VA Convention
Thursday, May 20 – Saturday, May 22, 2010
Learn from Professionals in the areas of Business, Technology, Communication, Coaching, Marketing, and Social Media as well as Commercial Technology Experts, VA Coaches and Trainers. Click any featured speaker’s name to see impressive credentials of presenters helping you achieve your dreams.
Click Here to Register for Convention Seminars
Rob Anderson
Cagora
Victoria, Australia
Topic: Creating Extra Streams of Revenue by Providing Online SEO Marketing Services to Small Business
Discover how easy it is to provide Online SEO and Website Design Services to Small Business to create new streams of revenue for your business- extra income that repeats year after year.
Rob will outline some of the opportunities with Local Search Marketing. You’ll learn how easy it is to create value for your clients by helping them dominate their market and how you can use these services to prospect and attract new clients that lock in to your other VA services. You’ll also discover how easily you can provide the services thanks to the power of outsourcing. By attending you’ll learn the size of the market opportunity and how by working smarter, you can develop multiple streams of ongoing revenue.
You’ll get an overview of how the whole space of Online SEO Marketing works so that you can attract more clients for your business as well as capitalize on providing additional services to new and existing clients. You’ll also gain an insight into where things are heading and how you can position yourself as an expert to gain more business, more trust and further enhance your reputation in the industry.
Giveaway: Online Marketing and SEO training course with ebook, PDFs and audio recordings.
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Leesa Barnes
Virtual Event Success
Ontario, Canada
Topic: How to Skyrocket Your Profits by Becoming a Virtual Events Manager
Teleseminars? Webinars? Yes, you know how to organize them. You book conference bridge lines, send invitations out to the speaker and schedule emails in your client’s shopping cart system. Yet, would you know what to do if your client wanted to host many speakers over multiple days or hours? And how can you manage such a big virtual event without compromising work for your other clients or adding more hours to your already busy day? Join Leesa Barnes, a leading authority on virtual events, as she shares with you how you can become a Virtual Event Manager.
In this information-rich session you’ll learn:
- Why managing a multi-speaker, multi-day virtual event is much more than just booking a bridge line or sending out emails
- The 3 mindsets you must have to become a wealthy Virtual Event Manager
- The difference between a multi-speaker, multi-series virtual event and a webinar or teleclass (and why this distinction really matters)
- Why your skills as a virtual assistant make you a perfect candidate for becoming a Virtual Event Manager
- The path you need to take to become a Virtual Event Manager
Giveaway: Becoming a Virtual Event Manager Mindmap
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Robert Brenner
Brenner Information Group
San Diego, CA, USA
Topic: An Overview of the 2010 Earnings Special Report
A presentation describing where money is actually being made in virtual service today. Ignoring the hype and assurances that all was well in revenue generation by online virtual and freelance professionals, Professor Brenner was determined to find out what was real regarding income generation. Scanning over 100,000 online companies, he and his team culled out those who had verifiable revenue streams. He wanted to analyze only those companies who had reported income and who had project reviews substantiating these incomes. What he found was both shocking and exciting.
An engineer, consultant, college professor and professional speaker with extensive experience in the business of information publishing. He is a futurist who keeps current on the rapidly changing world of technology.
Brenner holds a bachelor and two masters degrees. He has been a guest speaker at national conferences and symposia and is a consultant on pricing and the business of desktop service. He is the author of 51 books including How to Price Graphic Design & DTP Services, Pricing Web Services, and the popular Desktop Production Time Standards. In addition, Brenner has written over 275 articles on business and computer applications and has written technical manuals, user manuals and product line literature for numerous companies. His teaching experience includes high school, community college, university, and graduate school. He enjoys the challenge of research and is currently sharing his findings.
Giveaway: All registered attendees may obtain the 2010 Special Report: A Comprehensive Study of the Revenue Earned by Freeland & Virtual Service Professionals at 50% discount if purchased on or before May 22, 2010
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Tom Buford
Charge What You Deserve
Atlanta GA, USA
Topic: 5 Simple Steps to Charge What You Deserve
Discover simple strategies to charge what you deserve and get it regardless of what’s going on in the current economy. In this content rich presentation you will learn to identify exactly what your ideal clients are ready to pay for and how to communicate the value you offer your market at the highest level how to create multiple price structures, to convert a higher percentage of clients, when and how to raise fees with existing clients, and much more.
After the presentation, you will:
- Have more confidence discussing what you charge with clients
- Be able to identify exactly what your clients are willing to pay top dollar for
- Why you should never discuss your hourly fees too soon
Tom Buford, founder of Charge What You Deserve, is an author, coach, consultant, speaker, musician and skydiver. He shares marketing and fee-setting strategies with service professionals so that they begin to charge what they deserve and enjoy the businesses that they’ve been dreaming of. Using his techniques, Tom’s clients have been able to double their fees and attract more clients than ever before.
Giveaway: Discover the 5 Deadly Mistakes to Fee-Setting and What to Do if You Make Them Report.
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Cheryl Callighan
e-Office Virtual Assistants
Centennial, CO, USA
Topic: Marketing Your VA Services to Authors
You’ve heard about “author assistants” but how can you integrate this service into your VA business? This is a great service to promote to coaches, consultants and any client that has written or wants to write a book.
Virtual Assistants will learn the necessary skills to provide author assistant services and how this service can become a profit center with current and prospective clients.
Giveaway: PDF Checklists.
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Andrea Cannavina
Law Firm Solutions
Hicksville, NY, USA
Topic: Digital Security Salad
General overview of issues and considerations virtual business owners need to be aware of to keep their practice and their client’s information safe.
Attendees will learn:
- How to layer security to increase protection
- How to keep their PC clean and free of nasty stuff
- When to provide information on a web form and when not to
- How to protect their clients information by using secure processes
Andrea is the owner of several domains, most notably www.legaltypist.com and www.legalva.com. For close to 10 years, Andrea has been a legal virtual assistant, working with attorneys, legal administrators and law firms to get the work done.
Giveaway: Webodex – ebook with over 150 tried tested and true techs for anyone who works on or through the web.
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Nicole Chamblin
Productive Environment Institute
Carolina Beach, NC, USA
Topic: Creating a Productive Environment in the Digital Age™
Whether you want to get more done — or work fewer hours — the key to your success is managing your time, your space, and your information — in other words, an organized productive office. Your ability to complete any project is directly related to your ability to find what you need when you need it — whether it’s an attachment to an e-mail or a fail-safe system of what you need to do so nothing falls through the cracks.
This presentation will give participants specific proven techniques to help:
- Create an organizing SYSTEM (Saving You Space Time Energy Money)
- Decide what to keep and what to throw away
- Determine if, when, and how to go “paperless”
- Eliminate physical clutter in your office (and your life)
- Implement The Magic 6TM in your office
- Increase your productivity by 10-25%
- Assist other people to be more organized
- Recover quickly from unpreventable interruptions
Giveaway: All participants are offered a free 90 day trial of iPEP. iPEP combines the Web 2.0 technology PBWorks’ collaborative Workspace product(s), with Barbara Hemphill’s proprietary Productive Environment™ methodology to provide an affordably priced cloud computing solution with no storage limits and the ability to collaborate with unlimited guests for free.
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Kathy Colaiacovo
Time on Task VA Services
Nova Scotia, Canada
Topic: Landing Business Success with a Facebook Fanpage
Landing Business Success with a Facebook Fanpage. Learn how to create a custom Landing page for a Facebook Fanpage using the Static FBML application and how to incorporate it into a Facebook Fanpage. Kathy will teach you what elements and content to include when creating a branded landing page. One that shows visitors who you are, what your business is about and why they should connect with you on Facebook. This session will also cover:
- Why a Landing page is important for your fanpage
- How to add and setup the Static FBML application on a fanpage and how to use this to create a Custom Landing Page
- What elements you should include in the fanpage; the must haves, what is optional and also what is not necessary
- How to incorporate images, links and videos in your fanpage
- What you should do once your custom fanpage is ready to go
Giveaway: Two templates that can be used to create a custom landing page for a fanpage. Fill in the Blanks and you are ready to go.
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Tony Cosentino
The WordPress Guy
New South Wales, Australia
Topic: How to Get Out of 2nd Gear and Get Your WordPress Site Moving
Moving beyond the basics of writing posts and editing pages this discussion is to take the attendees to the next level of professional WordPress management. Which plugins to install, important SEO points to remember, how to deal with spam without excluding genuine contributors, how to use categories and tags correctly and how Subscribe to RSS and Email really works.
Giveaway: Top 10 Advanced WordPress Tips
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Sydni Craig-Hart
Executive Assistant to Virtual Assistant!
Emeryville, CA, USA
Topic: How to Fill Your VA Practice With High Paying Ideal Clients
If you’re like most Virtual Assistants, you have a wealth of knowledge and expertise, and are GREAT at what you do. But perhaps you’re struggling with:
- How do I figure out my niche?
- How do I market my services?
- What do I say prospective clients to attract them to my business?
Marketing your Virtual Assistant business shouldn’t be difficult, overwhelming or terribly expensive. You can easily offer your services in a way that is professional, authentic and that makes you money. Listen in as Sydni Craig-Hart shares her secrets and proven, step-by-step system for marketing success!
- How to identify the perfect client for YOU and where to find them … Hint: It has NOTHING to do with the clients themselves!
- How to confidently and easily talk about what you do … Avoid the mistakes most people make that prevents them from attracting ideal clients.
- The secret marketing strategies that build awareness for the services and spotlight your unique talents … Discover what works and what doesn’t when it comes to marketing a successful Virtual Assistant business.
- Systems to put in place that ensure you remain consistent in your efforts to grow your business … How to save time, money and effort while attracting a steady stream of high-paying clients.
- Details on a PROVEN and repeatable step-by-step process that’s easy to IMPLEMENT … Don’t reinvent the wheel, just follow a simple system that has worked for hundreds of other service professionals before you.
Giveaway: TBD
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Patty Dost
Time is of the Escents
Lafayette, IN, USA
Topic: How to Be a Sought After VA Subcontractor
Are you interested in joining a multi-VA team? When you become a Virtual Assistant’s Virtual Assistant, you open yourself up to other opportunities.
This seminar will answer the following questions (and more) about working as a team member for Virtual Assistants:
- How do I start working for Virtual Assistants?
- What do I need to know to work for Virtual Assistants?
- Where do I find Virtual Assistants looking for assistance?
- Why do I want to work for Virtual Assistants?
- How much money can I make?
Individuals will learn what it takes to work with other virtual assistants.
Giveaway: TBA
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Topsie Egbetokun
Business Without Boundaries
New York, New York
Topic: Writing a Business Proposal that Address Client Needs
Do you spent so much time creating an elegant website, aggressive business marketing and networking to get clients, only to freeze-up, confuse unclear about how to respond to client’s RFP or request for services. This seminar will teach you how to write a professional business proposal with confident while addressing client’s needs.
By attending this session you will:
- Have an understanding of the purpose of business proposal
- Learn different Phases of Business Proposal
- Know how to write a professional business proposal.
Giveaway: TBA
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Julie Farmer
My PA Business
Faringdon, UK
Networking – Should I Scatter or Cultivate?
When you have set up your business you will need to promote it (basically, tell people that you exist and are open for business). There are many ways in which you can promote your businesses and all are correct, but some will work better than others and some will have a better result. Networking is based on you selling yourself and then your business. It is about building relationships with potential clients, with existing clients, your suppliers and your co-workers. At the end of the day, people prefer to do business with and refer business to people they know and trust.
During this seminar you will learn how to Network efficiently and find out what you should and should not do.
Giveaway: Pdf workbook on how to best present yourself at a Networking meeting. Included in the workbook will be the following:
- 10 top questions to use when at a networking meeting
- Tips on how to create your own business card to hand out
- Your 60 Seconds or Elevator pitch
- Suggested paragraphs to be used in letters to be sent after Networking Meeting
The presenter will also be on hand, via email to critique the design of Business cards and respond to questions.
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Cindy Greenway
Hot Skills VA Training
Sidney, Canada
Topic: The #1 Quality Business Owners Want From Virtual Assistants
You can have all the skills, knowledge and experience out there, but there’s one very specific quality that business owners look for in a VA. Join us and learn if you have this special ingredient.
Having great skills is certainly a benefit when it comes to building relationships with clients, however there’s more to creating long-term, thriving and successful relationships. On this call, participants will learn:
- What clients really want from their Virtual Assistant
- The ‘secret ingredient’ and how it will make the difference between a great or disappointing client relationship
- The #1 thing most clients DO NOT want to do and how to manage it
- Keys to demonstrating your ROI and making your clients thing they could NEVER do business without you
Giveaway: 200+ Ways to Boost Business with a Virtual Assistant (pdf) and raffle off a copy of my book “Virtually Successful: 8 Simple Ways for Virtual Assistants to Find (and Keep) Clients.”
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Julie Hinge
i2i Virtual Assistant Limited
Surrey, UK
Topic: Customer Service is King
Customer service is not just about saying please and thank you and being polite. Providing exceptional customer service for your clients will also lead to client attraction for you and your business.
Most people have an expectation regarding the level of customer service you will provide. However by exceeding their expectations you will automatically generate a more loyal Client database, resulting in great working relationships.
A client that is loyal WILL automatically, without realizing it, help to grow your business – referrals will begin to happen naturally.
Giveaway: TBA
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Annie Jennings
Annie Jennings PR
Belle Mead, New Jersey, USA
Topic: Publicity And Marketing Strategies To Build Your Virtual Assistant Business
When your target market thinks of your service, do they think of you? If the answer is yes, you are good to go. If the answer is “no” then, be sure to join us for this outstanding presentation. Leading Media Strategist & Publicity Expert, Annie Jennings, reveals powerful publicity and marketing tools designed to showcase your expertise to your target market. Topics include appearing on radio, TV, print and internet and leveraging the media placements to increase your visibility as a top expert in your field along with network, social media marketing and community building success tips.
- Become a socially relevant expert
- Create thought leader status using publicity
- Be the quoted expert in newspapers, magazines and the internet
- Get booked on high powered Radio shows and TV shows including National Shows
- Access the million dollar mindset of success
- Create professional publicity materials including online media room
- Develop a community packed with potential clients
Giveaway: Listen To Publicity Audio MP3’s Along With Real Stories Of Client Success at www.anniejenningspr.com/publicitypro.htm.
SPECIAL GUEST: STACY AMARAL KAUFFMAN: Stacy Amaral Kauffman has over 10 years of public relations experience working with the National Media including MAJOR CITY radio, NATIONAL television, and TOP CITY AND NATIONAL NEWSPAPERS AND MAGAZINES. As a part of the Annie Jennings PR team, Stacy has spoken at dozens of seminars including presentations for New York University and the American Society of Journalists and Authors (ASJA) and recently at The Harvard Club in Boston.
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Andrea Kalli
Andrea Kalli Virtual Trainer and Assistant, LLC
Aurora, Colorado
Topic: Creating a Membership Site to Use with Your Clients
How to use common web software to create your own self-hosted team or client collaboration website. Attendees will learn how to use WordPress and WishList Member plugin for the following:
- Private Members Area
- Project Management
- Protected Downloads
- Training Modules
Giveaway: Coupon for 3 hours time toward any service the company offers.
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Terence Kierans
Cyberspace Virtual Services
Quinns Rock, Australia
Topic: Basic PC Maintenance – Tools to Keep Your PC Functioning
This presentation covers keeping your PC operating well, rather than repairing it. So I will make a few assumptions like it is running fairly well to begin with. Like a car, your PC needs regular maintenance to keep it running smoothly. Some of these maintenance tasks should be carried out daily, others weekly, monthly or even yearly. I’ll give you a recommended checklist at the end of the presentation.
Where specific types of applications are needed I shall be making recommendations based on personal experience—but you may already have them installed according to your own tastes or experience.
Attendees will obtain a working knowledge of how to minimize PC problems by carrying out routine maintenance.
Giveaway: PC Maintenance Checklist.
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Mary Motz
Pro Virtual Solutions
Perkiomenville, PA, USA
Topic: Shopping Carts for VAs
General overview of how to sell services and information products online.
Attendees will learn:
- A very brief overview of e-commerce options and how they work
- Who handles the money? Understanding security, credit card processing & gateways
- The pros & cons of using PayPal
- A comparison of hosted cart product features – choosing a solution with your end goals in mind
- The little-known shopping cart service that has been around for years – and its free!
- How digital download sales work… and what pitfalls to watch out for.
Giveaway: PDF of Presentation
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Beverly Neil
d’Scriptive Words
Queensland, Australia
Topic: Incorporating Resume Writing in Your Virtual Assistant Practice
Are you one of the many VAs who offer résumé writing as a component of your services, or do you want to add resume writing to your list of services? Do you struggle to know how to write a powerful, interview-winning resume and cover letter that is a true reflection of the candidate, and without ever speaking to your client?
It can seem like a tall order but in fact there are a number of strategies you can use to truly capture your client’s strengths, achievements, and personality, writing stand-out resumes at a much higher fee, and completely online.
In our session together, we will explore:
- How to work most efficiently with your client totally via email – and still achieve outstanding results
- How professional resumes have changed over the years and what a stand-out resume looks like today
- How to highlight critical skills and achievements to turn any resume from a dry job history into a powerful sales and marketing tool – that your clients will be happy to pay a much higher fee for
- How to write cover letters that enable your client’s personality and strengths to shine through
Giveaway: Online questionnaire honed over the years to draw out all necessary information; drawing to win the full Online Resume Writer’s Course including my one-on-one feedback and support and AU$100 off the cost of the full Online Resume Writer’s Course.
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Becki Noles
Virtual Accuracy Companies
Elizabethville, PA, USA
Topic: How to Become an Affiliate Manager
Affiliate programs are becoming more and more popular everyday; however the majority of clients do not know where to start. In How to Become an Affiliate Manager, we will go over the main affiliate programs, how to get and keep affiliates as well as how to manage the program.
Participants will gain knowledge about how to talk to their clients about affiliate programs, how to actually get affiliates as well as how to manage the program itself.
Giveaway: TBA
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Dale Noles
Virtual Accuracy Companies
Elizabethtown, PA, USA
Topic: 1Shopping Cart Mastery: Marketable Skills to Make You a Star
1Shopping Cart is a valuable tool for you and your clients. Occasionally, you might be asked to do something that you have never done before. Be confident that you have the tools to help them so you can shine like a STAR! Learn to use the advanced features that will make you a Star in your Client’s eyes. You could even attract new clients with your new skill set because I will teach you how to do things like split testing, Ad Tracking, Coupons, Domain Masking, and more. Do not miss this course or you may regret it
As a VA, you can support many different types of businesses. Of those clients that do any amount of Internet Sales, many use a program called 1ShoppingCart (hereafter 1SC). One confusing point of 1SC is the numerous names or rebrands that it is known as. I have seen KickStartCart, PracticePaySolutions, MarketingCart, EasyWebAutomation, 1AutomationWiz, and more.
The truth is that they may be called something like ProfitAutomation but the “guts” for each one of these Private Labels is identical. That is good news to you. What I want to teach you in this course is how to utilize some of the more advanced features of 1SC, no matter what it is called, so that you can take these newly learned skills and apply them to your client’s businesses and your own.
I will tell you “HOW” to set up each feature and “WHY” you would want to use it to begin with:
- Multiple subscribes from a single web form
- Coupons
- Ad Tracking
- Split Testing
- Domain Masking
- Google Analytics
- And Much More
Learning just one or two of these skills can more than make up for the cost of the course. Just think of how much more valuable of an asset you will be to your current clients. Think of how much easier it will be to sell your skills to a new client. With your newly acquired Point-and-Click instructions, you are sure to be a STAR!
Giveaway: Point-And-Click instructional PDF.
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Crystal Pina
WordPress Mastery Club
Ware, MA, USA
Topic: Learn How to Maintain Your Own WordPress Blog
This session covers all the things you thought you ought to know about WordPress and don’t! Crystal will walk you through a few of the initial steps for setting up a WordPress blog and show you what to look for to maintain a simple, yet serviceable blog. But, she won’t stop there.
Digging beyond the basics, Crystal takes the guesswork and the mystery out of having a WordPress blog. With her oversight, knowledge and experience, you’ll learn such tips as:
- 2 Important things you should be backing up (in addition to your database)
- Should you upgrade now or wait to see if this release has bugs
- How do you survive if you wake up and your blog is all gone
- How many plugins should you really have
A few more answers to other WordPress troubles that might keep you awake at night
Giveaway: Sign up for a peek at Crystal’s WordPress Mastery info class now. All registrants will get a free article Answers to Frequently Asked Questions About WordPress.
One lucky participant will receive 3 months access to WordPressMasteryClub.com, a place where you can learn to maintain your own WordPress blog.
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Lyn Prowse-Bishop

Executive Stress Office Support
Warwick, Australia
Topic: Getting – and – Keeping! – Clients
How do I get clients? Is the most common question asked by new VAs – and a few seasoned ones as well! One of the hardest things facing all business owners is how to attract — and keep — clients.
In this presentation, Lyn will share her tips on not only HOW to find clients but WHERE to look.
The second part of her presentation will include ideas on how to KEEP clients. It’s one thing to get your practice off the ground and begin working for a handful of clients but remember keeping them is a whole new ball game. After 10 years in practice, over 95% of Lyn’s clients have been with her for over 7 years. She will share her top tips for marketing to your existing client so that they not only remain clients, but become your best source of new clients — referrers!
After this presentation attendees will know:
- How to find clients
- Where potential clients ‘hang out’
- What to do to keep them
- How to turn existing clients into referrers
Giveaway: PDF of presentation; Glass coaster for your coffee cup!
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Michelle Schoen
VA Demo Girl
Canton, GA, USA
Topic: 8 Ways to Profit by Adding Camtasia Screencasts to Your Services
Are you a Virtual Assistant interested in increasing your hourly rates and learning the hottest new “in demand” skill on the web? Then you need to watch this 60 minute presentation on how learning screencasting video skills with Camtasia software can bring both creative work and nonstop clients into your business.
Giveaway: A one hour video entitled “A Virtual Assistants Introduction to Screencasting”.
Topic: Tops Tips for using Video in your VA Marketing
This Webinar is focused on bring you easy to use ideas on how to implement video into your marketing mix. Attract More Clients, Get More Leads & Gain More Credibility No Matter WHAT Your Niche.
Virtual Assistants will learn how to:
- Establish your credibility as an expert in your niche.
- Gain rapport and likeability with your target market
- Establish trust and lower the barriers to purchasing your services.
- Make you a ‘celebrity’ in your field
Giveaway: Video Module: Building Credibility and Relationships with Video
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Susie Shina
Team Shina GO!
Canton, GA, USA
Topic: Fit Enough to Increase Your Bottom Line
CEOs and top executives of major corporations like Google, TimeWarner and Mars Snackfoods are adding foundational elements of fitness, nutrition, stress-reduction and self-care to make major impacts on their financial figures… and so can you. You are your business. You are your own CEO! You can get the same benefits to boost your bottom line in just 10 minutes a day right in your own home-office.
Participants will learn how-to integrate, quick 10-min fitness, nutrition, stress-reduction and self-care techniques that create a success-driven environment. They will learn my at-home fitness technique to burn fat 9-times faster than going to the gym, how to ditch diets for good and still get the body they want, relieve stress instantly to make better decisions and stop being so crazy, and to put themselves first without neglecting everyone else in your world.
Giveaway: 25 discount on all products & programs
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Janet Slack
Solopreneur.biz
Hendersonville, NC, USA
Topic: VA and Client Relations – Interview of a VA Client
Becki Noles and Janet will discuss the dynamics of the VA/Client relationship to include the good as well as areas of the relationship that may need improvement. Additionally, we will go in depth about how to choose the right client and the right VA and how personality plays a role in making the perfect VA/client relationship. What technologies are needed to make the relationship work seamlessly. How to communicate effectively. How to talk about rough areas in the relationship and more.
Giveaway: Subscription to Biz Tips for Entrepreneurs
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Donna Toothaker
Step It Up VA
Ashburnham, MA, USA
Topic: Marketing Plans Made Easy
Learn how to create (and implement) a simple, yet, effective, marketing plan. Consistent marketing is essential for the growth of any business, yet for many Virtual Assistants, it isn’t something they put into practice on a regular basis. Learn how to create a year-long marketing plan that will be easy to implement and can run on auto-pilot. Discover the critical key elements for both offline and online marketing that will give your VA business a boost and keep prospects in your pipeline!
Participants will gain an understanding of the importance of consistent, effective marketing and will leave the presentation with a viable marketing plan that they can begin to implement immediately.
Giveaway: Attendees will be given a complimentary 15-minute laser coaching session with me around any issue or challenge that arises as they begin to implement their marketing plans.
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Michelle Urlich
Virtual Business Marketing
Carmichael, CA, USA
Topic: Get Productive: How to Reduce Distractions and Interruptions
Learn to set up systems to help you manage your day to day distractions. Distractions will never go away, but we’ll provide tips and resources to help you.
They will learn how to reduce distractions and interruptions throughout the day.
Giveaway: Tips sheet on how to stay focused and reduce distractions and interruptions.
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Ellen Victor
Garden City, NY, USA
Topic: Business Formation
Attorney Ellen Victor explains why:
- Your choice of business entity matters
- Every business, including microbusinesses, needs an attorney
- You should interview an attorney to find the right
Participants will learn the different forms of business entities, how to choose an attorney that is right for their business, and why they need to have an attorney available for legal advice.
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Sharon Williams
The 24 Hour Secretary
Randallstown, MD, USA
Topic: How to Get and Keep Clients – Advanced Client Retention Strategies
Retaining clients depends primarily on customer satisfaction and keeping your service top-of-mind. Those who are most successful at client retention are those who actively work at it. It should be your goal to become such an integral part of your customer’s success that he’ll never let you go.
There are critical elements that go into the formation of a sustainable partnership, and Sharon will delve deep into them to ensure attendees are knowledgeable about the criteria essential to obtain and nurture clients.
Join Sharon as she shared the 7 basics that you need to form a critical partnership, and to keep your customer forever. Even if your prices are higher than your competition, your client will tell the world that you’re worth it!
Giveaway: Tips Sheet on How to Retain Clients and Charge What You’re Worth
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How to Create Residual Income Products – Presenter to be Announced







